Privacy Policy

Welcome to ku908, Bangladesh's trusted online casino and sports betting platform. We understand that when you use our services, you place significant trust in us regarding the handling of your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over your personal information.

By accessing or using ku908, you agree to the terms of this Privacy Policy. This policy applies to all players registered in Bangladesh and covers all services offered on our platform, including slots, live casino games, cricket betting, crash games, and all payment transactions processed through bKash, Nagad, Rocket, Upay, Visa, and Mastercard. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

To provide you with a safe and enjoyable experience on ku908, we collect certain personal information when you register and interact with our platform. The types of information we may collect include:

• Identity information: full name, date of birth, and national ID details as required for account verification and age confirmation (21+ only).
• Contact information: email address, phone number, and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Financial information: payment method details for bKash, Nagad, Rocket, and Upay mobile banking, as well as Visa and Mastercard transactions. We do not store full card numbers on our servers.
• Technical information: IP address, browser type, device type, operating system, and cookies that help us understand how you use the ku908 platform.
• Gameplay and transaction history: records of bets placed, games played, deposits, withdrawals, and bonus usage to maintain account integrity and responsible gaming compliance.

We collect only the minimum information necessary to operate our services effectively and to comply with applicable regulations. We do not collect sensitive information such as religious beliefs, political opinions, or biometric data.

The personal data we collect from ku908 users in Bangladesh is used exclusively for legitimate purposes related to the operation and improvement of our platform. Specifically, we use your information to:

• Create and manage your ku908 account, verify your identity, and confirm that you are 21 years of age or older in accordance with our age-restriction policy.
• Process your financial transactions, including deposits via bKash, Nagad, and Rocket, as well as withdrawals to your registered payment accounts, in a timely and secure manner.
• Provide customer support, resolve disputes, respond to inquiries, and maintain the security and integrity of your account against unauthorised access or fraud.
• Send you service-related notifications such as account activity alerts, deposit confirmations, withdrawal updates, and important policy changes. Promotional communications are sent only where you have given explicit consent.
• Improve platform performance, analyse gameplay trends, personalise your experience, and develop new features and game categories such as cricket betting, slots, and crash games that best serve our Bangladeshi player community.

ku908 does not sell, rent, or trade your personal information to third parties under any circumstances. We may share limited data only in the following specific situations:

• Payment processors and banking partners (such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard) strictly for the purpose of completing your financial transactions. These partners operate under their own strict privacy and security standards.
• Technology service providers who assist us in operating the ku908 platform, including game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, who may receive anonymised usage data solely for system performance purposes.
• Regulatory or legal authorities where disclosure is required by applicable law, court order, or regulatory instruction. In such cases we will notify you to the extent permitted by law.

In all cases where data is shared with third-party service providers, we require contractual guarantees that they maintain equivalent data protection standards. We do not permit our partners to use your personal information for their own independent marketing or commercial purposes.

The security of your payment data is of the highest priority at ku908. All financial transactions on our platform — including bKash and Nagad mobile wallet deposits, Rocket transfers, and card payments — are processed through SSL-encrypted communication channels. We apply industry-standard data security protocols to safeguard your financial information at every stage of processing.

We do not store your complete card number, CVV, or mobile banking PIN on our servers. Payment authentication is handled directly by the respective payment provider's secure infrastructure. In the event of a data breach that affects your financial information, we are committed to notifying affected users promptly and taking all necessary steps to mitigate the impact.

ku908 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise your browser session, remember your preferences, keep you logged in securely, and analyse how players interact with different areas of the site, including slots, cricket betting sections, and the live casino lobby.

We use the following types of cookies: (a) Strictly necessary cookies — required for basic platform functionality such as session management and security; (b) Functional cookies — used to store preferences and personalise your experience; (c) Analytics cookies — used to understand aggregated player behaviour and improve our services. You may configure your browser settings to refuse cookies, but please note that doing so may affect the functionality of certain features of ku908.

ku908 retains your personal data for as long as your account is active or as needed to provide you with our services. We also retain certain data for longer periods where required to comply with legal obligations, resolve disputes, enforce our Terms and Conditions, prevent fraud, and maintain platform security. Specifically, transaction and financial records are retained for a minimum period necessary for financial audit and compliance purposes.

When you close your ku908 account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law or legitimate business need. You may request the deletion of your account and associated personal data at any time by contacting our support team at [email protected].

As a ku908 user, you have the following rights with respect to your personal information. You may exercise these rights by contacting our support team:

• Right of Access: You may request a copy of all personal data we hold about you, including account details, transaction history, and any communications we have on record.
• Right to Rectification: If any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction at any time.
• Right to Erasure: Subject to legal and regulatory requirements, you may request that we delete your personal data. Certain data may need to be retained to comply with financial regulations or active dispute resolution processes.
• Right to Restrict Processing: You may request that we limit the way we use your data in certain circumstances, for example while a dispute is under investigation.
• Right to Withdraw Consent: Where we rely on your consent to process data (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We aim to respond to all data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you accordingly. There is no charge for exercising your data rights.

ku908 is strictly an adult platform for players aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. Age verification is a mandatory step during account registration, and we reserve the right to request additional identification documents at any time to confirm a player's age. If we discover that an account has been created by a person under 21 years of age, we will immediately suspend the account, withhold any funds pending investigation, and permanently delete all associated personal data in accordance with our responsible gaming obligations. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gambling platforms.

ku908 reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, our business practices, or the services we offer. When material changes are made, we will notify registered users via email and display a prominent notice on the platform for a reasonable period prior to the changes taking effect.

The date at the top of this page indicates when this Privacy Policy was last updated. We encourage you to review this policy periodically to stay informed about how ku908 protects your personal information. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ku908 handles your personal data, our dedicated support team is available to assist you. We take all privacy-related enquiries seriously and will respond to your message as promptly as possible.

Email us at: [email protected]